Privacy Policy
Last updated: 27 November 2025
Company Name: LONGEVITYPRO LTD
Company Number: 16774055
Website: www.longevityacademy.uk
Contact: info@longevityacademy.uk
LONGEVITYPRO LTD (“we”, “our”, “us”) is committed to protecting your privacy and complying with UK data protection laws, including the UK GDPR and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, register for training, or contact us.
1. Data We Collect
We may collect personal data that you provide directly to us when you register for our online training programmes, purchase products, subscribe to our mailing list, or contact us for support. This may include your full name, email address, phone number, billing address, and transaction details necessary to process your order. We also collect certain technical information automatically when you browse our website, such as your IP address, device and browser type, and cookie data used for site functionality, performance monitoring, and analytics. Payment card details are not stored by us; these are processed securely by PayPal. We do not collect or process any health-related personal data at this time.
2. How We Use Your Data
We process your data based on legitimate interests, contract fulfilment, legal obligations, and your consent (where required):
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To provide and manage online training, webinars, and subscriptions
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To process orders and issue receipts
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To communicate updates, service information, or support
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To send marketing communications (only if you subscribe or opt-in)
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To improve our website performance and user experience through analytics
You can unsubscribe from marketing emails at any time.
3. Cookies & Analytics
We use essential cookies for core site functionality via Wix.
We may also use Google Analytics to understand website usage and improve content.
For details on cookie management, please refer to your browser settings.
4. Legal Basis for Processing
We rely on:
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Contract: providing paid services you have purchased
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Consent: email marketing
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Legitimate Interest: website analytics and fraud prevention
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Legal Obligation: accounting and compliance purposes
5. Data Sharing and Third Parties
We only share personal data with secure and GDPR-compliant service providers who enable our business to operate:
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Wix – website hosting, CRM and analytics tools
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PayPal – payment processing
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Google Analytics – visitor tracking
These providers may store data outside the UK. Where data is transferred internationally, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).
We do not sell or share your data with third parties for their own marketing purposes.
6. Data Retention
We retain personal data only as long as necessary for the purposes collected:
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Customer and order records: 6 years (UK tax law requirement)
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Marketing data: until you unsubscribe or request deletion
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Analytics data: according to Google standard retention settings (currently up to 26 months unless changed)
After expiration, data is securely deleted or anonymised.
7. Your Data Rights
Under UK GDPR, you have the right to:
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Access your data
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Request correction or deletion
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Restrict or object to processing
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Withdraw consent at any time (for marketing)
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Request data portability
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Submit a complaint to the ICO
To exercise your rights, contact info@longevityacademy.uk
8. Security
We implement technical and organisational measures to protect personal data against loss, misuse, unauthorised access, and disclosure. While we take strong protective measures, no digital transmission is completely secure.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors. If such data is discovered, it will be deleted promptly.
10. Changes to This Policy
We may update this policy to reflect operational, legal, or regulatory changes. The latest version will always be available on our website with the effective date stated above.